Shipping and Delivery Policy
Effective Date: 25th Jan 2025
Welcome to VDominate.in! We are committed to providing you with high-quality digital marketing services, software, and digital products. Below are the terms and conditions related to shipping and delivery for any physical or digital products/services provided by our company.
1. Order Processing Time
- Digital Products & Services: Instant delivery or within 24-48 hours after successful payment confirmation, unless stated otherwise.
- Physical Products (if applicable): Orders are processed within 2-5 business days, excluding weekends and public holidays.
2. Shipping Methods & Delivery Time
- Digital Services & Software Access: Delivered via email, dashboard login, or direct download link.
- Physical Products (if applicable): Shipped via reputed courier services, and delivery times depend on location:
- Within India: 5-10 business days
- International Shipping: 10-20 business days, subject to customs clearance.
3. Shipping Charges
- Digital Products & Services: No shipping fees.
- Physical Products: Shipping charges vary based on location and will be displayed at checkout.
- International Orders: Additional duties, customs, and taxes (if applicable) are to be borne by the customer.
4. Tracking Information
- For Digital Orders: Email notifications will be sent with access details.
- For Physical Orders: A tracking link will be provided once the order is shipped.
5. Delivery Issues & Delays
- Unforeseen Delays: If there are any unexpected delays due to weather conditions, government regulations, or logistics issues, we will notify customers immediately.
- Incorrect Address: Customers must provide accurate shipping details. We are not responsible for delays or losses due to incorrect addresses.
- Lost or Stolen Packages: If an order is lost in transit or marked as delivered but not received, contact us within 48 hours for assistance.
6. Returns & Refunds
- Digital Products & Services: Due to the nature of digital goods, refunds are generally not available once delivered, unless there is a technical issue.
- Physical Products: Refunds and returns are subject to our Return & Refund Policy.
7. Contact Us
For any queries related to shipping and delivery, feel free to reach out:
📧 Email: hello@vdominate.in
📞 Phone:+91 80-6964-5245